Free Download WhatsApp Business: The Ultimate App for Small Businesses
Free Download WhatsApp Business for Android
WhatsApp Business is a free-to-download app that allows small businesses to communicate more efficiently with their customers and grow their business. In this article, we will show you how to download and use WhatsApp Business for Android, as well as the features and benefits of this app.
What is WhatsApp Business?
WhatsApp Business is an app that is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. *Data charges may apply. Contact your provider for details.
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WhatsApp Business also includes some additional features that are designed specifically for small businesses, such as:
BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information like your website, location, or contact information.
BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.
LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the Call me option to receive the code over a phone call.
RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number. It's not possible to have one phone number linked to both apps at the same time.
WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
How to download WhatsApp Business for Android
The WhatsApp Business app is available on the Google Play Store for Android devices. Before downloading the app, please be aware of the following:
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If you have an existing WhatsApp Messenger account, you can easily migrate your account, including chat history and media, to a new WhatsApp Business account. Your chat history can't be moved back to WhatsApp Messenger if you decide to stop using the WhatsApp Business app.
You can request that data be deleted from the app at any time. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
To set up the WhatsApp Business app, follow these steps:
Step 1: Visit the Google Play Store
Open the Google Play Store on your Android device and search for . Tap on the app icon and then tap on Install. The app will start downloading and installing on your device.
Step 2: Verify your business phone number
Once the app is installed, open it and agree to the Terms of Service. Then, enter your business phone number and tap Next. You will receive a verification code via SMS or a phone call. Enter the code and tap Next.
Step 3: Restore your account from a backup (optional)
If you have an existing WhatsApp Messenger account linked to the same phone number, you will be prompted to restore your chat history and media from a backup. Tap Restore if you wish to do so, or Skip if you don't.</ Step 4: Set your business name and profile
Next, you will be asked to enter your business name and choose a category that best describes your business. You can also add a profile photo and a short description of your business. Tap Next when you are done.
Congratulations, you have successfully set up your WhatsApp Business account! You can now start using the app to communicate with your customers and grow your business.
How to use WhatsApp Business for Android
Now that you have downloaded and installed the WhatsApp Business app, you might be wondering how to use it effectively. Here are some tips and tricks to help you get started:
How to create a business profile
A business profile is a way to showcase your business information and let your customers know more about you. To create or edit your business profile, follow these steps:
Tap More options (the three dots icon) > Settings > Business settings > Profile.
Here, you can add or edit the following information: Profile photo, Business name, Category, Description, Location, Hours, Email, Website, Catalog.
Tap Save when you are done.
You can also view your business profile by tapping More options > Settings > Business settings > View profile.
How to use business messaging tools
Business messaging tools are features that help you save time and respond to your customers more efficiently. There are three types of business messaging tools: Away messages, Greeting messages, and Quick replies.
Away messages: Away messages allow you to send an automated message when you are away or outside of your business hours. You can customize the message, the recipients, and the schedule. To set up or edit an away message, follow these steps:
Tap More options > Settings > Business settings > Away message.
Turn on Send away message.
Edit the message text by tapping on it.
Choose who will receive your away message: Everyone, Everyone not in address book, Everyone except..., Only send to...
Choose when to send your away message: Always send, Custom schedule, Outside of business hours.
Tap Save when you are done.
Greeting messages: Greeting messages allow you to send an automated message when a customer messages you for the first time or after 14 days of inactivity. You can customize the message and the recipients. To set up or edit a greeting message, follow these steps:
Tap More options > Settings > Business settings > Greeting message.
Turn on Send greeting message.
Edit the message text by tap