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Diablo Immortal download issues: How to troubleshoot and solve them

Unable to Download Diablo Immortal? Here's How to Fix It

Diablo Immortal is one of the most anticipated games of 2022, bringing the iconic hack-and-slash franchise to mobile devices and PC. However, some players may encounter issues when trying to download or update the game. If you're one of them, don't worry - we've got you covered. In this article, we'll explain what Diablo Immortal is, why you may have trouble downloading it, and how to fix it.

What is Diablo Immortal?

Diablo Immortal is a mobile Massively Multiplayer Online Action RPG (MMOARPG) developed by Blizzard Entertainment in partnership with NetEase. It is set between Diablo II and Diablo III, and tells an untold chapter of the Diablo saga. You can choose from six character classes - Barbarian, Crusader, Demon Hunter, Monk, Necromancer, and Wizard - and explore new zones, dungeons, and rifts in the world of Sanctuary. You can also join forces with other players, engage in PvP battles, craft gems, rank up items, and more.

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A mobile MMOARPG set between Diablo II and Diablo III

Diablo Immortal takes place five years after the destruction of the Worldstone by the archangel Tyrael. The Worldstone was a powerful artifact that shaped the world and protected humanity from the forces of Hell. However, it was corrupted by Diablo, the Lord of Terror, and his minions. Tyrael sacrificed himself to shatter the Worldstone and prevent its dark influence from spreading. However, even in pieces, the Worldstone's shards still have great power, and they are sought by ancient evils who want to use them to bring back Diablo.

You play as a hero who joins a worldwide community of demon-slayers to stop these threats. Along the way, you'll meet familiar faces like Deckard Cain, the last of the Horadrim who knows much about Sanctuary's history and secrets. You'll also encounter new enemies like Skarn, a lieutenant of Hell who leads a cult that worships the bloodthirsty Countess. You'll have to fight your way through hordes of demons, undead, cultists, rogues, and more.

Features six classes, new zones, dungeons, and rifts

Diablo Immortal lets you choose from six classes that have different skills, playstyles, and roles. Each class has four primary skills that can be used at any time, and four secondary skills that have cooldowns. You can also customize your skills with inscriptions that modify their effects. These inscriptions are found on legendary items that you can collect throughout the game.

The classes are:

  • Bar Barbarian: A fierce warrior who uses brute strength and powerful weapons to crush enemies. The Barbarian can leap into battle, whirlwind through foes, and unleash seismic slams. The Barbarian can also use two weapons at once, or switch to a two-handed weapon for more damage.

  • Crusader: A holy knight who uses divine magic and heavy armor to protect allies and smite evil. The Crusader can summon a shield that blocks attacks, throw a hammer that bounces between enemies, and call down a beam of light that burns foes. The Crusader can also ride a horse for increased mobility.

  • Demon Hunter: A vengeful hunter who uses ranged weapons and traps to hunt down demons. The Demon Hunter can fire a volley of arrows, launch a grenade that explodes on impact, and place a sentry turret that shoots at nearby enemies. The Demon Hunter can also use a grappling hook to move around quickly.

  • Monk: A martial artist who uses speed and agility to strike with precision. The Monk can unleash a flurry of punches, kick enemies into the air, and dash through multiple foes. The Monk can also heal allies, create a shield of wind, and enter a state of harmony that boosts damage and defense.

  • Necromancer: A master of death who uses dark magic and minions to manipulate life and death. The Necromancer can raise skeletons, summon golems, and command an army of the dead. The Necromancer can also curse enemies, drain their life force, and explode corpses.

  • Wizard: A wielder of arcane power who uses elemental spells and illusions to control the battlefield. The Wizard can cast fireballs, frost novas, and lightning bolts. The Wizard can also create mirror images, teleport across distances, and transform into an archon that unleashes pure energy.

In addition to the six classes, Diablo Immortal also features new zones, dungeons, and rifts that expand the lore and gameplay of the Diablo universe. Some of the new zones are:

  • Bilefen: A swampy region that is home to the Witch Doctor tribe and the bloodthirsty Countess.

  • Zoltun Kulle's Library: A hidden archive that contains ancient secrets and powerful artifacts.

  • Shassar Sea: A vast desert that was once an ocean, where the mysterious Skovos Isles lie.

  • Dark Wood: A haunted forest that is infested by werewolves, ghosts, and other horrors.

  • Tomb of Fahir: An ancient burial site that holds the remains of a legendary Nephalem hero.

Each zone has its own quests, events, bosses, and secrets to discover. You can also enter dungeons that are randomly generated and offer different challenges and rewards. Dungeons have three difficulty levels: Normal, Hard, and Hell. You can also access rifts that are special dungeons that have different modifiers and objectives. Rifts include:

  • Elder Rifts: Rifts that are opened by using Elder Rift Keys. These rifts have random modifiers that affect both you and your enemies. You can also use Crests to add more modifiers and increase the difficulty and rewards.

  • Challenge Rifts: Rifts that are opened by using Challenge Rift Keys. These rifts have fixed modifiers and objectives that change every week. You can compete with other players on leaderboards based on your completion time and score.

  • Legendary Rifts: Rifts that are opened by using Legendary Rift Keys. These rifts have unique modifiers and bosses that are based on legendary items. You can obtain these items by completing these rifts.

Why Can't I Download Diablo Immortal?

Diablo Immortal is a free-to-play game that requires an internet connection and a compatible device to play. However, some players may encounter issues when trying to download or update the game from the app store or the app. These issues may prevent you from installing or launching the game, or cause errors or crashes during gameplay.

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Common download issues and their causes

Some of the common download issues and their causes are:

Device does not meet the minimum requirements

Diablo Immortal is designed to run on a wide range of devices, but it still has some minimum requirements that your device must meet in order to play the game smoothly. These requirements are:

PlatformPlatformMinimum Requirements

iOSiOS 12 or later, iPhone 6S or later, iPad Air 2 or later, iPad Mini 4 or later, iPod Touch (7th generation) or


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